About The book :

Soft skills are character traits and interpersonal skills that characterize a person’s relationships with other people. In the workplace, soft skills are considered to be a complement to hard skills, which refer to a person’s knowledge and occupational skills. Employers look for a balance of hard skills and soft skills when making hiring decisions. Soft skills training is training to help develop or improve interpersonal skills. It consists of lessons to improve communication, increase active listening, resolve conflicts, and more. This book covers all the aspects of soft skills and different ways to develop them.

About The Author :

Dr. Neha Mathur is M. Com; MBA and Ph.D. She is a Certified Trainer of 21st Century EMPLOYABILITY SKILLS from WADHWANI FOUNDATION, besides being a topper in “ENHANCING SOFT SKILLS AND PERSONALITY” by NPTEL – AICTE and of CONTENT WRITING COURSE. She has been taking PG and UG classes of the Management stream for the last more than 25 years. She has also been teaching Soft Skills, Communication Skills & Management Subjects in MBA & BBA Programs. She worked as Dean, Faculty of Management in Rabindranath Tagore University for a decade. She has taught at various institutions and is presently engaged as a Senior Professor in Content & Project departments in AISECT GROUP of UNIVERSITIES. She has authored 27 books on various topics covered under Soft Skills and Management. She has, to her credit, a number of research papers published in various journals of repute. She has also been guiding scholars for their Ph.D. Degrees.
C. B. Sharma has worked in the State Forest Research Institute, Department of Forest, Govt. Of Madhya Pradesh as a Research Associate. He has wide experience working in an NGO as well as AISECT Skill & Entrepreneurship Development. He has prepared modules of Entrepreneurship courses for AISECT society. He is doing Ph.D. in Management, and had done M.Sc. (Maths), M.A. (Sociology), and M.B.A. Presently, he is Senior Manager in Project and Skill Development under AISECT Skill Mission.